Terms & Conditions

Effective Date: January 1, 2026

Welcome to Rasa Ruchi, a brand of TAG Aromas Kitchen LLP. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.


Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.


Products & Availability

We strive to ensure that all products displayed on our website are accurate and available. However, product availability, pricing, descriptions, and images may change without prior notice.

We reserve the right to modify, discontinue, or limit the sale of any product at any time.


Pricing

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices are inclusive or exclusive of applicable taxes as mentioned on the product page.
  • Shipping charges, if applicable, will be displayed during checkout.

Orders

Once an order is successfully placed, you will receive an order confirmation via email or SMS.

Rasa Ruchi reserves the right to:

  • Accept or reject any order.
  • Cancel orders due to stock unavailability, payment issues, pricing errors, or suspected fraudulent activity.
  • Contact customers for additional verification if required.

Payments

We accept secure online payments through trusted payment gateway providers.

All payment transactions are encrypted and processed securely. We do not store your card or banking details.


Shipping & Delivery

Orders are processed within the estimated processing time mentioned on the website.

Delivery timelines may vary depending on the customer’s location, courier services, weather conditions, holidays, or unforeseen circumstances.


Returns & Refunds

Please refer to our Refund & Return Policy for complete details regarding returns, replacements, cancellations, and refunds.


Intellectual Property

All website content, including logos, product images, graphics, text, designs, and other materials, is the exclusive property of Rasa Ruchi and TAG Aromas Kitchen LLP.

Unauthorized reproduction, copying, distribution, or commercial use is strictly prohibited.


User Responsibilities

By using our website, you agree not to:

  • Provide false or misleading information.
  • Attempt unauthorized access to the website.
  • Interfere with website functionality or security.
  • Use the website for unlawful activities.

Limitation of Liability

Rasa Ruchi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the value of the purchased product.


External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services provided by such websites.


Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page.


Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts in Chennai, Tamil Nadu.


Contact Information

Rasa Ruchi
A Brand of TAG Aromas Kitchen LLP

📍 F1805, Urbanrise Revolution One, Padur, Chennai – 603103

📞 +91 88617 17839

📧 support@aromaskitchen.in